• Kinetico Quality Water of Polk County
    (863) 291-4668
  • Monday to Friday 8am to 4:30pm


More Reviews from Satisfied Customers


To the Staff of Kinetico Water Systems,

This is something that my wife and I have been wanting to do for over a year, i.e. get rid of the water system that we had and put in a Kinetico System. We have some very dear friends that have a Kinetico System and, have for years, been extremely pleased with it’s performance.

The system that we wanted to replace was outdated, and it’s performance was seriously questioned…especially since it was electric based and always going out of sequence and regeneration. The Kinetico equipment was installed the same day that I asked for the analysis and a quote. The take down and clean up of the old system and installation of the new was done by the end of the day.

The Kinetico system is working as advertised and exceeds our expectations. I want to thank the Kinetico Staff for that, and be assured that you have a satisfied customer that will recommend you and Kinetico Water Systems to others. You may use me as a reference as you deem necessary.

Angelo C
Winter Haven, Fl.

Having another water system for years and not being happy with the results I purchased a Kinetico Water System and have been happy with the quality of the water. Service people are fantastic and the company is great to do business with. Wish I had purchased it years ago. Would recommend taking advantage of their insurance offer.

Sam M
Lakeland, Fl.

We really noticed a difference in our water quality.


Larry and Sarah L
Winter Haven, Fl.

We are happy with our decision in getting Kinetico.  I noticed the difference in my husbands hands.  He use to have rough hands, but not anymore!  Thanks to you guys! 

Joy U
Lakeland, Fl.

We are very happy with system.  Great install and service.  Very good deal.

Larry and Deborah S
Auburndale, Fl.

System works great!!

Richard and Beverly W
Davenport, Fl.

Very Good experience.

Warren and Felicia C
Winter Haven, Fl.

I would gladly recommend Kinetico and all who came to my home that represent your company

Merill W.
Winter Haven, Fl.

I highly recommend the system.  Courtesy of installer and the personnel at the office is fantastic.  Thanks.

Carol and Luis Q
Polk City, Fl.

Great customer service and great  answers to all our questions.  Followed through as promised.

Denise and Angel C
Davenport, Fl.

Very good service.  Water is perfect now.

Gary G
Lakeland, Fl.

I highly recommend the system. Courtesy of the installer and all the personnel at the office is fantastic!  Thanks!

Carol and Luis Q
Polk City, Fl.

Awesome employees, thank you all so much!

Kathleen T
Lakeland, Fl.

Very great services, water is perfect now.

Gary G.
Lakeland, Fl.

Very courteous personnel.

Oscar L.
Polk City, Fl.

We are very pleased with the installation and service from all involved with Kinetico.

Sandy M
Davenport, Fl.

Very pleased with our entire purchase/installation process. Tim was excellent in discussing system options. Install was accomplished very quickly and professionally. We are so happy to have soft water! Many thanks to the professionals at Kinetico!

Tom G
Davenport, FL

LOVE IT!!!!!!! David D.

Davenport, FL

Great Service!

Charles H.
​Davenport, FL.

Excellent from beginning to end. Love to drink water now in Florida! Awesome!

Lourdes and Jose V.
​Davenport, FL.

Great job done by the installers!!!

Steve B.
Winter Haven, FL.

We selected the 4040 system and had it installed a few months ago. After 2 months we started having issues with the unit not softening the water. I made a service call and the team came out very quickly. After trouble shooting the issue a few times the decided to replace the whole unit. I have not had any issues since. I am big on customer service and the whole Kinetico team in Winter Haven truly exceeded my expectations on how they support their product with great attention to the customers needs and schedule. Thanks!

Charles H. 
Lakeland, FL.

Highly recommend, FINALLY GOOD WATER!!! 

Wilberto & Yariry  R.
Winter Haven, FL.

Great system! Couldn’t live without it!!!

Melina S.
Eagle Lake, FL.

Great Job.  Love my water!

Michael & Rosemary G
Lakeland, FL.

Fantastic System! I instantly noticed a tremendous difference in the water.

Tameka C.
​Hanies City, FL

The best investment we made, our installer Robert is one to be commended for his job in installing our equipment! Great job to Kinetico Water Systems.

Dayton & Sandra F.
Fort Meade, FL

Unit works as promised, no more iron or hard scaly water.

Scott M.
​Bartow, FL.

Great Product!  Love it!!

Oriam A.
​Davenport, Fl.

Thorough testing of our well water to recommend quality product. Very professional installation. Sales person came back to check water after few weeks and product performing as advertised.

Royal B.
​Winter Haven, Fl

Best home investment ever, installing a Kinetico Water softner has transformed our water quality. The whole team at Kinetico are great right from the support team to the field engineers who come out to install and service the units. Would highly recommend both Kinetico and a water softner unit.

Linda & Kevin C.
​Davenport, FL.

Excellent product & service!

Brenda & Rafael C.
​Haines City, FL.

Great Service!

Valerie D.
​Lakeland, FL.

Courteous, knowledgeable personnel. Excellent service. Would highly recommend.

Dennis & Theresa V.
Haines City, FL.

System is great!

Alfreda G.

​Winter Haven, FL..

Awesome Job! Great Equipment! Great Service!

​Polk City, FL.

Excellent Service!

Sue & Edward T.
Lakeland, FL.

Clay’s presentation of the system was very detailed and clear. The installation was professional. We can tell a great difference in our water, which was high in chlorine prior to installing the system.

Leslie C.
Winter Haven, FL.

OUTSTANDING SERVICE!!! True professional’s in every way!!

Gregor A.
​Dundee, FL.

Great Service! Clay and Robert did a great job.

Barbara W.
​Lakeland, FL.

Noticeable difference for washing, bathing and drinking.

Dorthy G.
​Haines City, FL

Happy with system and service so far.

​Lake Wales, FL

Clay was amazing! Robert was very knowledgeable and kind. We were very impressed with the service from Clay, Robert and Tim. Thank you very much for great customer service!

Robert & Angela S.
Winter Haven, FL

Very satisfied with system. Made a tremendous difference. Clay did a super job explaining system and installers followed his lead. Thanks!

Richard & Caroline S.
Haines City, FL

Excellent Service!

Tony & Renee W.
​Lakeland, FL

Very friendly and professional. Fast service. Installer was very efficient. Came to fix or replace unit from another company that was pretty old. No pressure sales. Highly recommend!

Doris P.
​Winter Haven, FL

We love the system and are very happy with it.

Carlos & Maria P.
Winter Haven, FL

Satisfied customer! Thanks!!

Gary & Manuela C.
​Poincianna, FL

Everyone was great!

Scott & Angie C.
​Haines City, FL

Clay was super and the installation guy was great.

Dennis H.
​Mulberry, FL

Great company and service. I highly recommend them.

Duke & Marietta L.
​Poincianna, FL

We always wanted a water softener system and drinking water system. Glad we did the research and picked Kinetico Quality Water of Polk County to purchase and install the systems. The installer was courteous, knowledgeable and friendly. Now we can enjoy great water to drink and soft skin instead of dry. Well done, Kinetico. Thank you for a great job installing the systems.​

Porfiris P.
​Davenport, FL 

Quick response and quick Install, Very Clean and professional. 

Bob M.
Lake Wales, FL

I highly recommend Kinetico and Clay Walker for installing our Water System. 

Brenda & Craig C.
Lake Wales, FL

If there were “++” rating I would give him that. He worked very hard and did a great job. Love our Kinetico, It is the second one we have owned. From the sales to the Installation he service and professionalism of the Kinetico team was Outstanding!

Mark and Sandy R
Winter Haven, FL

Very pleasant experience with Kinetico, it started with a prompt visit by Mike Patterson to give us information, prices and explain the water system to us. After writing up invoice he set up the install which was a week later. Today the install was completed by two very courteous service reps. Mark and Arnold, and they answered any and all questions about the system. We’re very pleased with the whole process and will refer others.

Julie W.

Very excited about my new water softener. Koty was very neat, professional and informative during the install.

April M.
Winter Haven, FL

We had a leak in our system in a very odd location. Marc came in was able to find the issue and come up with the solution. Marc was professional, efficient, friendly and responsive to our needs. I will be asking for Marc if I have any future needs. And we have had Kinetico for over 12 years. The best system on the market. With the reverse osmosis, the drinking water is excellent.

Ken S.
​Haines City, FL

Before Kinetico, my skin was dry and dull 2 years after moving to FL. My hair felt hard and stuck together after a shower. A month after install, my skin looks noticeably different and my hair products actually have a chance to work! I also don’t feel afraid of drinking the tap water if we have nothing else. I wish I had got one sooner.

Mike was a pleasure to work with. He showed me the options and exactly what I needed. He is personable and easy. We got a dechlorinator and water softener. The office staff (Laura and Carrie?) are also easy to work with and they work to understand your concerns to get things done. Ramon did the install and Cody made the tweaks. It is a big investment and any challenge is a huge deal, and Kinetico is very responsive. We had a few hiccups after install but all is well now.

I know if anything comes up I am in good hands, oh wait that’s another company, haha. I recommend Kinetico to others.

​Polk County, FL

Really happy with my decision to invest in a Kinetico system – moving to central Florida from New York City, the only thing I missed was the water. The hard water here was a killer on my hair. Friends had a Kinetico system and I followed their lead. It’s been a great investment. Easier on hair, skin, laundry – I just wish I hadn’t waited so long!

Claire S.
​Lake Wales, FL

Had Culligan system for years. No comparison to Kinetico. Would never ever recommend Culligan. This company is by far superior. Very simple system and it works well.

Ron R.
Haines City, FL

I’ve been buying bottled water for years to avoid drinking from the tap. Finally made the decision to install a whole-house softener/filtration system that removes hard water and chlorine. I also got the K5 Drinking Station which removes fluoride and adds minerals. All for under $75 per month. I was spending between $80 to $100 already and not really knowing the quality of my water. On top of that sometimes there is no bottled water. The water tastes better than anything I have ever bought and you can really tell the difference on your skin. Super happy with my decision. From the salesman to the installers this was top-notch service and I highly recommend Kinetico of Winter Haven to anyone and everyone.

Eric F.
​Davenport, FL

Glad they could provide salt refill service. Getting too old to heft those bags.

Larry D.
Lakeland, FL

Just had my yearly maintenance appointment and Jorge was amazing! He was focused on being very thorough, making sure to clean all the small moving parts and testing to ensure the best efficiency. Looking forward to Jorge being our yearly maintenance guy. On another note, I have been with this Kinetico location for 5 years now and I was so happy to see Robert is back on their team and training employees. This man is the definition of excellent service, he not only has infinite knowledge of water systems, but he has a heart of gold and makes sure you are taken care of like family! I also want to give a shout out to Laura in the office for scheduling service and handling payment with great customer service skills. Thank you Kinetico for another great year of service. 
Stephanie C.
​Polk City, FL.

We had a problem with our system, Ramon came and helped us. He was very quick and efficient, he also explained to us what the problem was. We were so happy that he solved the problem and now we had clean water! Thank you for having efficient workers! I highly recommend their services. 
Aurora O.
​Winter Haven, FL

Very satisfied, can taste and feel the difference.

Marcus and Cecilia L
Lakeland, Fl.

I am very happy with my Kinetico equipment. It has been trouble free from the time I have put it in. I would recommend the equipment to anyone. Cant see why anyone would go without one.

Joe N. Sr.
Lakeland, Fl.

I have had an excellent business relationship with Mr. and Mrs. Babich and Kinetico Water. If you want good water for your home, and the right people behind the product this is the only place to go in Polk County. I have had their product in more than one of my homes over the years, and am sure to have more. As a Real Estate agent, I move a lot. I also highly recommend them to all my customers.

Marti S.
Winter Haven, Fl.

I couldn’t be more pleased with the Kinetico Water System and highly recommend its purchase. I have had this unit for over six years and never had any issues. It is truly a great product.

Diana T
Haines City, Fl.

Amazing, will recommend to friends and family!  Thank you so much!

Elizabeth L
Lakeland, Fl.

Best service ever. Will recommend to friends and family.  Fast & friendly, just amazing to work with.  Thank you!

Javier L
Lakeland, Fl.

We are happy and satisfied with Kinetico and Clay for explaining everything and being professional.  Thank you!!

Gerald and Joy U
Lakeland, Fl.

The Kinetico water system is awesome!!  We are very pleased with the product and the service!!

Jerry and Jane N
Davenport, Fl.

Love the Kinetico water system.  We no longer have a bath tub ring and dishes come out cleaner.  Won’t go without this system.

Michael and Marylou G
Haines City, Fl.

I’m very pleased with both Clay and Robert who were both very professional, polite and very helpful.  I’m extremely pleased with both my whole house and reverse osmosis systems and will tell everyone about it.

Cindy W
Haines City, Fl.

Very pleasant and professional service rep.

Joan and Robert L
Davenport, Fl. 

Love our soft water!!

Linda and Ron C
Frostproff, Fl.

Very Courteous personnel.

Oscar L
Polk City, Fl.

Working very well and happy with it.

Joyce H
Fort Meade, Fl.

We are completely satisfied with your product.  Thanks! 

Charles and Linda M.
Lakeland, Fl.

Great customer service and great answers to all our questions.  Followed through as promised.  A++

Denise and Angel C. 
Davenport, Fl.

Dang nice fellow!

Sam and Cornelia R
Lakeland, Fl

Love our soft water!

Ron & Linda C.
Frostproof, Fl.

Use to have more chlorine then a swimming pool in our house, now we have 0 chlorine and bathes feel amazing. Thank you and Kinetico!
Micheal S.
 Auburndale, Fl.

Robert did an outstanding job! 

Mike and Diana R. 
Davenport Fl.

I am very happy with the water that i’m getting in my house!!! 

Yasmine O.
Davenport, FL

Satisfied with everything!

Jose R.
Davenport, FL.

Very satisfied!

Dave M. 
Winter Haven, FL.

Great company to work with! Thank you all!

Rachel O.
Lakeland, FL.

Very courteous personnel!

Donna P. 
Lakeland, FL. 

The water is amazing! We are very happy that we purchased the water system with Kinetico! We have also been presented with the best customer service!

​Davenport, FL. 

Everyone is GREAT! Love the system!

Colleen H. 
​Eagle Lake, FL.

We have been very pleased with the system- NO problems!

John & Karen S.
​Lakeland, FL.

We are very happy with the technicians  that installed the unit. They explained everything very well. We really like having the soft water.

Harley & Nancy H.
Lake Wales, FL.

I’m well pleased with this system. I was spending way to much money renting my old system! This one seems to be more efficient and quieter too!

Dennis H.
Lake Wales, FL. 

Would highly recommend this company, service is great, very good system.

Spike & Christine S.
​Winter Haven, FL.

Very Satisfied! No electric!

Sara W.
​Lake Wales, FL.

Best system EVER!!! Water feels great and taste great too. Also great service.

Douglass C.
​Lakeland, FL.

I really like the product, I’m willing to recommend other people to get it! The water is great, Thank you!

Gaston R.
Winter Haven, FL.

Very pleased! 

Steve & Maria R.
Bartow, FL.

Best thing we’ve ever done!

Dan & Eileen Z.
Poinciana, FL.

Excellent job! Very happy with the equipment and the personnel!!!

Robert & Carole M.
​Winter Haven, FL.

Everything was well done and in a timely manner. Everyone was kind!

Glenda & James J.
​Bartow, FL.

Excellent Unit. Great install, excellent follow-up. Highly recommend this unit. What a difference in our water!!!

Mark & Lisa P.
Lakeland, FL.

Everything has been great so far. Thank you!

Erin & Phil C.
Winter Haven, FL.
Whether it is dealing with Stephanie in the office and over the phone or with Seth and Robert when having our system repaired and or checked, their high level of professionalism is very much appreciated. Seth and Robert would take the time to explain what they were doing to the system. Most appreciated!

Michael L.
Haines City, FL.

Clay was wonderful explaining our system and addressing our issues. Robert and Brian did an outstanding job installing. The entire staff was polite and professional. A joy to work with!

Noel & Eric R.
Lakeland, FL.

Great service! Good product!

Adrian J.
​Lakeland, FL.

We are very pleased with our new system. It works efficiently and with much less trouble. Basically no trouble now. The water tastes better than with our old system. No problems now with pipes and filters in the house.

Tom & Kathy B.
Winter Haven, FL.

We are extremely happy with the equipment and with the personnel that was here!

Richard & Janet B.
Haines City, FL.

Great System! (3rd home)

Stephen D.
Poinciana, FL.

Love the system. Water quality is the best!

Mitch & Nicole S.
​Mulberry, FL

Great Service! Clay is great and helpful.

Elmer & Ramona T.
​Lake Alfred, FL

Very efficent job.

Robert & Bunny Morton
​Lake Wales, FL

Robert was an amazing person to work with and did a fabulous job. He is not like other sales people that want to pressure you. He was very professional and knowledgeable! Love our system!

Melissa L.
​Davenport, FL

Very happy with system and with Kinetico.

Lloyd & Alexa H.
Homeland, FL

We are very satisfied. Thank you!

Joshua & Katheryn R.
Lakeland, FL

Totally please with this system and with Clay and the installation guys. They did an awesome job!

Bonny O.
Fort Meade, FL

Fantastic Service! Robert H, was courteous and extremely helpful in explaining the unit and service needs.

Susan M.
​Winter Haven, FL

Awesome water now! Best investment for our new home in Solivita. Should have called and installed the same day we moved in!

David & Beverly L.
Poincianna, FL

Good Service!

Christine & Albert L.
Babson Park, FL

Very happy with the system. Very polite & courteous staff!

Euclides & Elisa G.
​Winter Haven, FL

My water is so much better, cleaner. No smell. I am very pleased.

Enid P.
​Winter Haven, FL

We are very pleased with the quality of our water since having a Kinetico system installed. A glass of water tastes so much better.

Sharon B.
​Haines City, FL

Great job. Very professional. 

Eric T.
Winter Haven, FL

FANTASTIC! Really loving the water.

Dan & Theresa P.
Lakeland, FL

I purchased my first Kinetico back in 1990 for a new home in Lincoln NE Loved it! We moved to Polk County Florida in 1995, bought the same Kinetico unit and this was on well water. Loved it, It lasted until 2018. I have along the way purchased 2 more Kinetico units for other properties using well water, they always do a good job on conditioning and iron control. Yes you can buy cheaper units in box stores but Kinetico is worth every penny. Also great store and service out of Winter Haven store. 

Randy B.
Polk City, FL

Everyone was very polite and explained everything to me.

Dorothy B.
Haines City, FL

I really appreciated KINETICO allowing their Technician ( MARC ) to wait for me at my home so he could explain to me in person what was going on with my system. He was very friendly and informative as well as knowledgeable and professional.

Today was my 2nd service in 7 months and it was excellent as well. From the ladies in the office to the technician they sent out .
His name was Tim and like Marc who is no longer working for Kinetico he was very helpful, knowledgeable and honest. I have had to trust certain so called professionals in a variety of circumstances ( companies ) who were not honest or customer service focused.
This company hires great employees !
Thanks guy’s!

Arthur C.
Winter Haven, FL

We have moved all over and never experienced poor water quality until we moved to Polk County. With the high levels of chlorine in the water, It was taking a toll on our skin rapidly. Choosing Kinetico quality water was the best decision/investment we could do for our family. The employees of Kinetico were awesome from the time we called, to delivery and installation. Kodie was our installation tech, and he was superb from start to finish. He gave A1 customer service, educated us on the product, and provided us with helpful tips. He left us with the feeling as we made a great choice, and within a couple of days we begin to see the difference. Satisfied Customer!!

Laneka M.
​Auburndale, FL

We have well water, so we dealt with iron stains on our clothes and everything. Finally we decided to get an iron filter/water softener. Mike came out, tested our water and told us exactly what we needed. Within just a few days we had the system installed and everything has been great. It’s been about a month and our water is clear and soft, no dealing with iron stains anymore. Mike was super friendly and is always helpful when needed. I would definitely recommend Kinetico. I did my research before making a final decision and found this to be the best system.

Sabrina K.
Polk County, FL

Mike Patterson, of Kinetico, is an example of a fine Salesman (not talking about looks). Mike gave an Indepth presentation on all the Kinetico systems, but also explained why their system was better (I know, everyone thinks their product is better), but Kinetico is. It’s a non-electrical system, so we didn’t have the extra cost of installing an outlet outside of our house. Kinetico comes highly rated and appears to have a longer life cycle than that of other water systems. We bought it because it was being pitched by Mike Patterson and endorsed by Mike Holmes. Thank you goes out to Ramon, the installer, for both installing the system and giving us maintenance tips.

Dee Y.
​Polk County, FL

If you have lousy water quality why put up with the rust stains on the house and drinking water that may be a health issue over the long term? CALL KINETICO. From start to finish truly outstanding products and professional yet personable installation and service. My whole house and yard are now supplied by the best water treatment technology has to offer at a surprisingly affordable price. Don’t settle for less get the BEST. I am glad I did and you will be too.

Doug A.
​Lakeland, FL

we are very happy with kinetco services. the staff is exceptional. mike our wonderful sales agent was not pushy at all. very knowledgeable about the product.  we have ours in the garage.  perfect. we have a water softener and we just put in a reverse osmosis system in the kitchen.  very happy with everything. let them come and give you an estimate.  you won’t be sorry you did.  truly makes a difference.

Judy A.
​Winter Haven, FL

Great company, amazing product, I am very happy with the quality of the water now that this system is in. Great service, the installation was clean and neat, and all correspondence has been awesome.

Tom and Lisa K.
Auburndale, FL

So we looked long and hard for a water softener company as we are new to Polk County. What lead me to Kinetico is all the “measured performance” that they show, not just talk. Test results speak louder than words on a sales flyer. I am an engineer and this design is the best IMHO as it uses only Kinetic energy and does not need a 120V outlet! That is awesome as the best R/O Filter in the world which I have owned many units for over 10 years makes us of a permeate pump and no eclectic. That is not a coincidence. The design is crazy efficient and needs only 13 Gals for regeneration! What’s even better is this 2 tank system is really like 4 tanks and one side is regenerating with the pressure of the water while the other side is providing non-interrupted service of filtered water to the house. Awesome! The electric unit I was quoted would regenerate at 3AM as while it was using 60 Gals to do it there would be no filtered water to the house. not even the same ball park. Now after all the design and awesome tech lets get to the local vendor – as without Mike (Sales) and his awesome install team of Quality Water of Polk County this would not be installed in a few hours flawlessly without issue. I mean it is perfect, and working well as I can tell you no more chlorine smell and let’s not take my word for it – I am testing the water after breaking in the system for a week or so. I have testing results before the filter so I will be looking at Chlorine Level and Hardness. I can tell you the install crew worked hard to get the perfect install as you can see by the pics and this unit is easy to operate, they explained everything, and left me with 6 months of salt and all the documents. Just the best install experience you could ask for. Perfect. And now that the water is softer and no chlorine, I can attest to the fact i lost no measurable amount of water pressure and still measure the same basic reading at the hose bib beyond the filter. Can’t say enough good things about Mike and his team at Quality Water of Polk County and cannot say enough good things about the Kinetico 4040s when properly installed and setup. The results are awesome.
Tom C.
Winter Haven, FL.